The guys did a great job moving some big and heavy furniture. They earned their pay!

Fragile Removals was punctual in collecting and delivering the items. Their staff was friendly and helpful, both in Melbourne and Brisbane. All items were handled with care and professionalism. All paperwork ,insurance and enquiries were answered promptly. Highly recommend. Susana and Emile

The team was so fantastic! We have moved furniture etc across the country and everything arrived safely and in amazing time. Very happy to recommend them

They were able to book me in at late notice and then helped me to pack a few of the more fragile items I was unsure about. Good communication, everything arrived in one piece and also a reasonable price.

I was extremely pleased with the service provided, there was strong communication throughout the process which gave me alot of reassurance as well as understanding what was required of me to proceed.

Excellent time frame from start to end with my items arriving as the arranged time.

Thank you once again for the stress free move!
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We used Fragile removals to move from WA to VIC. Great customer service.friendly and helpful team. Value for money. Satisfied and recommended. Glad that we used Fragile..

This company was fantastic! They arrived at our house on time and packed and wrapped all of our furniture very carefully. The removalists packing the truck in Melbourne and unpacking the truck in Perth were all very professional and listened to any queries or concerns we had. Our furniture and all our belongings arrived at our new house in perfect condition and quicker than we expected. We will definitely use Fragile Removals next time we need to move house :)

Very attentive to my emails and questions. Great service with no issues and less than half other companies quoted prices.

Approximate cost: $2500

- several items missing
- several items are broken
- heavy boxes placed on fragile items
- they chase you for money you already paid
- different employees will contact you multiple times per day with the same questions that you already answered (no internal communication or reporting it seems) and when you point out the amount of time you’re spending from your day because of their mishaps, you’ll get a giggle or laugh
- insurance is non existent with fragile, regardless your payment and documentation
_ if you request them to pack your stuff, be also prepared to pay triple as they will pack large boxes half full so you end up paying for air

If you don’t value your stuff and would just like to waste your money on a business that promise a lot, but doesn’t deliver and ends up taking lots of your time away, this is the company you should choose. If not, stay the hell away. Plenty of honest and trustworthy removals out there.. but Fragile Removals whom do not care what happens to your stuff after you already paid their hefty price.

To Darren: you were the one who got your employees to dump/throw our stuff into the unit, whilst the agreement was that you would call so that we would be there to check delivery. Instead it was a quick dump and then call to advise our stuff have been “delivered” so as we weren’t there to check, insurance doesn’t count right?

So please, stop with your pretence of customer service with your apologies for “any inconvenience”

Approximate cost: $7700

Kept us fully informed at all stages of the removal and delivered on time. All staff we interacted with, especially the delivery staff were professional and courteous