Fairbairns Heating & Cooling Pty Ltd

5.0
based on 81 reviews

Customer Approved
“We make customer
service a priority”

Write a review

81 reviews about Fairbairns Heating & Cooling Pty Ltd

24 Feb 2019

Prompt service, real family business.
Very helpful. Service men were very efficient and polite.
Thank you for a great job

verified email - 16 Dec 2018

Fairbairns replaced our existing ducted heating system in March this year and did such an efficient and prompt job that we had them back in November to replace our existing ducted cooling system.
The Brivis products are excellent and the service from the whole Fairbairn team could not be faulted.
Highly recommended.

It is always the best when we get repeat business because of past positive experiences. We are so glad that your new experience with our company didn't let you down. Thanks for the time you have taken to write your review.

04 Dec 2018

Very happy with choosing Fairbairns to replace our existing Ducted Heating System which was over 20 years old.
Rick suggested upgrading to a 6 star energy saving model.
Chris and Ray did the installation work. They arrived on time and even cleaned up whatever mess there was with the old ductwork.
I was very pleased with the way the job was done in such a professional manner from the quote to the finished work.
I would recommend them to anyone who wants a job well done.

verified email - 28 Nov 2018

Highly recommend Fairbairns Heating & Cooling to all. Over the many yrs of servicing my very old Brivis ducted evap cooling, it finally went to "Appliance Heaven." Fairbairns not only offered me the best price for a new/upgraded unit installation (removed/took away the old one) but were also extremely professional & good-natured - love my new installation. All their staff were a pleasure to deal with - say what they do & do what they say.

26 Sep 2018

From our first phone call to Fairbairns through to installation of a Daikan split system, our experience with Fairbairns was exceptional. All staff we dealt with were efficient and polite. Rick and Daryl were tidy workers who arrived on time. The unit installed looks great and works very well. We would highly recommend this business.

17 Jul 2018

Fairbairns replaced our old Brivis heater with a new one. Chris and his assistant who did the job were very friendly, courteous and have done an excellent job. We were told they will arrive between 8.30 am and 9.30 am but they arrived exactly at 8.30 am. Everything was well organised and done without a hassle. Amazing customer service and my special thanks go to Leigh who was very helpful from the get-go. Happy to recommend their service to anyone who is looking to replace their heater.

16 Jul 2018

I have used this company 2-3 times now for supply and installation of heating and cooling. Chose Brivis again as I have never had any issues with this brand and installed heating and cooling at the same time. Fairbairns have always been prompt, professional and very reliable in all aspects. Highly recommend them! Thanks again.

Approximate cost: $8000

Thank you for your kind words. We are happy to hear that we have been able to consistently provide you with excellent service. We hope that you enjoy many years of reliable and efficient service from your new system.

23 Jun 2018

My wife Ann and i needed to service our 14 year old Brivis, FHC were able to send a service technician in 24 hours and unfortunately were told the Brivis was unsafe and beyond repair i requested a quote and within 24 hours Rick was able to recommend another Brivis. We agreed to the quotation and within 7 working days we now have the improved Brivis heater which is more efficient and quieter than the previous model. We would like to thank Steph, Leigh, Rick and the hardworking FHC installers for all thier help and support.
Best regards,
Albert and Ann Peti

Thank you for your review, Albert & Ann. Glad we were able to get your home nice and warm without too much of a delay,

verified email - 06 Jun 2018

We have just had a Brivis BX315 installed. Excellent job by Chris as well as Harley, who crawled under the floor. Would recommend Fairbairns to my friends. Running well. Thanks for your help!

21 May 2018

I needed to replace my old brivis quickly, and the service I received from the office staff and service men was outstanding. Thank you Fairbairns for your professionalism.

Thanks for your comments. We always try give priority to customers that have health issues if we can and we are glad we were able to do this on this occasion.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account