Fairbairns Heating & Cooling Pty Ltd

5.0
based on 81 reviews

Customer Approved
“We make customer
service a priority”

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81 reviews about Fairbairns Heating & Cooling Pty Ltd

verified email - 16 Dec 2019

Even though I didnt use their service the lady provided some great advise on the phone as my unit was still under warranty. Will surely use their service once my heating & cooling units are out of warranty.

Thank you for your 5 star review for just providing you with some advice on the phone. Our customer service staff are very helpful in that regard. Glad to hear providing that advice will encourage you to use us in the future.

05 Dec 2019

I have no hesitation in recommending Fairbains
who recently installed a split system for us. They were very professional and efficient.
Larraine Waldron

Thank you so much Larraine for taking the time to write about your install. Your satsifaction is so important to us.

Anonymous
verified email - 12 Nov 2019

These guys installed a new split system was very impressed with their professional and high quality service. Highly recommended.

verified email - 02 Nov 2019

Fairbairns carried out a full service of our ducted gas heater, evaporative cooler and replaced the pads in the cooler. I can strongly recommend Fairbairns as they did a great job, keeping me fully informed as to when they would be arriving and they arrived exactly when they said they would so so no waiting around. When the job was finished the Serviceman even went back onto the roof with a broom to sweep off a bit of mess he had made when changing the filters - very impressed.

We are delighted that you are happy with our combo service (Gas Ducted Heater & Evaporative Cooler maintenance service). We will make all those concerned sees your review. Thanks for taking the time to write about your experience.

05 Oct 2019

Contacted Fairbairns to replace my 25yr old gas heating unit. Awesome service from everyone at Fairbairns. Clear, informative quote and advice that made it easy to choose a replacement unit. The install team were great and got the job done quickly to keep me warm!! Would recommend Fairbairns if you need a new heater or air-con.

We are so glad that you were happy with the whole process. We will make sure the whole team sees your review and let them know to keep up the good work because it is definitely noticed and appreiciated by our customers.

09 Aug 2019

We had new Aircon installed in March Fairbairns service was exceptional right through to quotation to installation all of the tradesmen did a great job and we have certainly appreciated our new Aircon during this cold winter it has been working very well and we couldn't be happier.

verified email - 25 Jun 2019

Excellent service from everyone involved.

My needs were heard and understood thus resulting in a fantastic result.
The information I was given was honest and appropriate.
Installation of both heating and cooling was performed efficiently and without any inconvenience.
I’m delighted with the products and am looking forward to many years of climatic comfort.

It’s so refreshing to find such a great family business with such integrity.
My sincere thanks to everyone.

03 Jun 2019

I would recommend Fairbairns. Their initial quotation and advice regarding installation was extremely helpful and easy to understand. The installation on the day was professional and courteous and any queries were discussed first with us of any changes that needed to be made. Job well done.

Than you for your review. We are very glad that you were pleased with all aspects of the installation process.

verified email - 14 May 2019

Great service and installation. Very happy with timing and thoroughness of quote and turnaround to installation. Team worked through the day to ensure everything was working and cleaned up.

Approximate cost: $5000

Great to here everything went smoothly. Thanks for the review.

verified email - 23 Apr 2019

They are efficient, know all aspects of heating cooling and we have been customers for aprroximately19 years. Highly recommend them as trusted tradespersons.

Thank you for your kind review. Long time customers are so important to us.

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