Doof Store

2.2
based on 76 reviews

76 reviews about Doof Store

19 Nov 2021

I love the track pants and dress both are very good quality I think.

Approximate cost: $130

DoofStore 03 Dec 2021

Thanks for the feedback!
Have a wonderful day <3

16 Nov 2021

Lovely coat, just what I was looking for, grea value, nice quality.

DoofStore 03 Dec 2021

We are really happy to read that! Thanks for the feedback.
Have a wonderful day :)

25 Oct 2021

It delivers on time and the quality of the product is good .

Approximate cost: $40

DoofStore 03 Dec 2021

Thank you very much for your feedback! :)

Anonymous
verified email - 14 Oct 2021

2xl shirt fits size 12 boy…. Poor products and no customer service

Approximate cost: $80

DoofStore 19 Oct 2021

Hello.

We are really sorry that the item you purchased wasnt the right size for you. We do our best to ensure sizing accuracy, however, sometimes, errors may occur. We will happily send out another item if theres a sizing issue.

We also advise that, if unsure, choose a size up from your usual size.

Please note that our customer inquiries are responded to within 24 working hours.

Thanks for your feedback.

Have a wonderful day :)

26 Sep 2021

Loved my light up coat! Will buy more from this great store.

DoofStore 19 Oct 2021

Hi Kayr545.

Amazing! See you soon :)

Thanks for your feedback, have an amazing day!

17 Sep 2021

Short delays receiving product but considering the times all good. Love the jacket and prompt correspondence from the team to advise product still in transit.

DoofStore 19 Oct 2021

Hi Donnad222.

We are really happy to know that you loved your jacket!

Thanks for the feedback :)

Have a wonderful day.

verified email - 14 Sep 2021

Love love love my purchuase im now off to buy all the colours

DoofStore 19 Oct 2021

Hi Nikki.

We are really happy to read that!

Thanks for your feedback!

Have an amazing day! :)

14 Sep 2021

Such a good store and so much variety to choose from!
Can’t wait until I can wear this to my festival in February :)

Approximate cost: $70

jessicaisonej 14 Sep 2021

Hey, hope you are well! I'm a simple girl who loves having fun chatting and meeting new people. You will always find me smiling and happy because nothing disturb me!

DoofStore 19 Oct 2021

Hi Stacey,

We are really happy that you loved your new festival outfit

Thank you for your feedback!

Wish you an amazing day!

verified email - 31 Aug 2021

Do not buy from doof store!
I spent $120 on a coat that was advertised as super warm and fluffy - made out of thin material providing limited warmth. Doof store refused to give me a full refund, they said they could only provide a partial refund which was unacceptable as there was nothing else on their website I wanted. After months of chasing them I was able to get a refund but only after involving the Fair Trading Ombudsman who helped me! Please don’t waste your money!!

Approximate cost: $120

DoofStore 19 Oct 2021

Hello Lauren.

We are sorry that you had a bad experience with our store. We do our best to ensure that the items we provide are as advertised, and we regularly evaluate their quality.

If you are not happy with the quality of the jacket you bought, we are happy to exchange It for another item. Please, have a look at our returns & refunds policy

We are, again, really sorry about the experience you had with our store.

Thank you for your feedback.

Have a wonderful day.

verified email - 16 Jul 2021

I ordered an item and was told it was out of stock. I had to order another item which was confirmed. I was waiting a while for it and didn't get a tracking reference so I followed it up with them. Then they told me my new order item was also out of stock. They didn't let me know and both out of stock items are still listed on their website.

DoofStore 31 Aug 2021

Hello Betty.

We are sorry that you had a bad experience with our store.

We try to ensure the accuracy and removal of all out-of-stock items from our website within a reasonable time frame, however, we had some technical issues with our platform last month and that was why the products were not taken off the website before your purchase.

We really apologize for this situation.

Thank you for your feedback.

Have a wonderful day.

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