I have be going to this Donut King for many years now...unfortunately I have seen very little improvement in customer service or how quickly they serve. On the last few occasions the teens that were serving were too busy in conversations between themselves to get a move on peoples orders.
The coffee is up & down too, sometimes beautiful, other times burnt & same for the cinnamon donuts, sometimes nice, sometimes too oily. Very inconsistent. This is a busy outlet, they need to work out a better system to get orders out quicker & improve customer service. We now go to another muffin chain in the same shopping centre as service is a whole lot better...

We go to donut king every now and then, because the kids love the donuts from there. But the service is always so slow. Doesn't seem to matter if there are lots of customers, or only one -two - its always the same. Think they would find they have more customers if they learnt to be a bit faster in serving.

We were here 9am Saturday morning, there were 2 guys working, only 1 other customer & myself, took over 5 minutes to get 2 coffess & 4 donuts....the guys were too busy having a chat about cars behind coffee machine. We stopped going here because the service is always slow...and still is unfortunately. They need to get a better system going...