Superb quality support and knowledge.

Where can I find Graeme and Anna ? Their business has closed down ,due to COVID 19 ?
They are very friendly and talented people .
Graeme is an expert machine repairer and is happy to share advice on all Sewing problems ?

Shop might be a bit of a jungle, but the service is faultless and always pleasant. Graeme provides excellent service and is very knowledgeable.

I could not recommend this shop. The shop itself is an occupational hazard - there are sewing machines old and new EVERYWHERE, all over the floor, on every surface, and there is stuff piled up on top of of stuff. I dropped my sewing machine in for a minor repair, and was told it would take a week and that they would text me when it was done. When I'd heard nothing after more than a week, I contacted them, and the women I spoke to had no idea about what I was asking about and put me on to the man who works there. He then told me they were waiting on a part, and then told me about another customer who had to wait 8 months for a part to come from Singapore! After another couple of weeks went by I started looking around at other repair shops, and went in and collected my machine. I took it to another repairer, who fixed it on the spot - it did not need another part at all - just a minor adjustment. If this business had even bothered to look at my machine, they would have found the same - terrible, terrible service. What a waste of my time!

Graeme and Anna are fantastic, they offer free lessons on how to use your sewing machine or overlocker, they offer advice, they do repairs to sewing machines and overlockers.