17 reviews about Carsales.com.au

verified email - 24 Nov 2021

I don't know why, but the dealers on carsales.com.au can sometimes be pedants. Carsales is a great website, but the individual dealers treat me like an idiot. I ended up buying a car from a dealer outside of carsales, just because they weren't as pushy and unpleasant. It might be an online email thing, but it felt like a call centre that is desperatre for a sale. I guess i just like being treated like a human.

Approximate cost: $26000

verified email - 19 Oct 2016

I tried to put an advertise and it got refused that some how my account has been linked to other accounts. This is my only advertise that I have ever put on the site. So I call the customer service and they don't know much but gave an email.
I write an email and get a reply back two days later repeating the same that my account was linked to other accounts while my inquiry was to find out how it was linked. So I email back to find out the reason and been two days and no word from them.
I call again the customer service and the lady is really unhelpful and sounded mean and said to wait for a reply on the email.

It sucks to have been labeled as untrust worthy and instead of fixing our finding out issues their customer service will simply throw you around!

verified email - 06 Mar 2016

Car sales easiest way to sell your car sold my car within a week of putting add up on car sales great way of selling rather than trading in at car yard

verified email - 16 Feb 2014

great way to search for your car easy website to use and plenty of different options available found my AU on this site and my BA as well very please with how to go about buying and contacting the seller as well will use this site again in future when looking at buying my next used car thanks

Approximate cost: $10,000

verified email - 16 Aug 2013

Great website, large range of vehicles, I like car shopping online as it saves so much time going from car yard to car yard. There is always new cars and plenty of them. I just had to use this site to find a 7 seater mini-van. I found exactly what I wanted and at the price I wanted to pay. Has so many other features too, like Red Book, reviews etc. Also has an app for your mobile, so you can search on the go.

Carsales.com.au 20 Nov 2013

Hi MystikRider, thanks for the review. It's great to hear you found the exact seven-seater minivan your were looking for. We appreciate all your feedback. Kind Regards, The carsales Team

verified email - 07 Aug 2013

The service is good, however the market it slow in selling this particular car type at this time, so our car has been listed for quite some time on there still. It is a very convenient service and reaches a lot of potential customers.

Carsales.com.au 20 Nov 2013

Hi Foxy, thanks for your review. Ensuring that your ad is optimised for a quick sale is really important if you're not getting much interest in your car. PriceAssist, one of the tools available to our sellers, helps with pricing. It compares other similar cars on the market to yours to assist you in choosing a competitive price to advertise at. If ever you need any advice on buying or selling a car on carsales, please don't hesitate to call our Customer Service Team (13 72 53) or email us at [email protected]. Kind Regards, The carsales Team

verified email - 20 Feb 2013

sold my car to second viewer.
really carsales.com was good drawcard for buyers.
i thought it was a must to save my time to research well a realist pricetag.

Approximate cost: $60

Carsales.com.au 20 Nov 2013

Hi pj69, thanks for writing a review. We really appreciate your feedback. Kind Regards, The carsales Team

verified email - 02 Dec 2012

Sold my car on here last week. Its great you can edit it at anytime and also see how many people view it. I thought for the 60 dollars for the add it was well worth it.

Approximate cost: $60

Carsales.com.au 20 Nov 2013

Hi rachaelrenee, thanks for your review. We really appreciate the feedback. Kind Regards, The carsales Team

verified email - 22 Oct 2012

This is a very helpful site and very easy to use. After posting a for sale ad for our Nissan Navara truck, it only took us a week and then it was sold. That quick. This is a reliable website that is why a lot of people are using it either for selling or buying a used/ new vehicle. Check this website and carefully follow the instructions (when you are selling) so you can have emails & phone calls coming. I never had a problem using this website. I would love to recommend carsales.com.au.

Carsales.com.au 20 Nov 2013

Hi Aubrey25, thanks for your review. It's fantastic to hear you were able to sell your Navara in just one week on carsales. Kind Regards, The carsales Team

verified email - 17 Dec 2010

Was easy to place an add I didnt need to call them so i cant comment of service but the website works. I sold my car in 2 days! Word your add right with out the any crap and you'll sell it!

Carsales.com.au 20 Nov 2013

Hi Huntyjnr, thanks for taking the time to write a review. It's great to hear that you sold your car in just two days using our site. Kind Regards, The carsales Team

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