Have bought several items from this shop. Wally always gives great service, have had rings made
and the quality is second to none. Best jewellers
in town. Well done Wally and staff at Alexander's.

I highly recommend Wally, his customer service is outstanding! Tragically I lost my engagement ring that was purchased here during Christmas last year, only for it to turn up in the filter of my washing machine 9 months later (I am blaming my toddler) my ring and the diamond was still intact - although a little worse for wear after an estimated 180 wash cycles :) Wally has made it look brand new again ! A true demonstration of quality of product and exceptional customer service! Thank you!!!

I bought a pair of earrings as a present for my 3 y/o niece. This was my first time buying any jewellery from this store and the service was great. I was told multiple times about the great quality of the earrings and thought they would be worth the price (which i thought was a little expensive for what i was getting). I walked away happy with my purchase as the sales assistant was really lovely and made me feel confident in the quality of the item. When my niece wore them for the first time they bent - this was while she was having a nap in the car so nothing knocked them out or hit her. The entire front of the earring snapped off and this caused the earring to fall out.

Overall i think the service is great and the other items seemed to be priced fairly but as this was my first time shopping with them and the quality of the item was poor i will not shop with them again.

I have been buying jewellery and watches from Wally and his wife for well over 12 years now and they really do reward repeat customers. They are like good friends now. They have made custom jewellery for me in white gold, yellow gold, with gems and/or diamonds and he has always been able to source the best gems at unbelievable prices for me. I refer all my friends to him and couldn't be happier with his workmanship and service. I have also obtained valuation certificates for the really expensive items over the years and every single time the valuations are waaaay over what I have paid. They always have a great range of chains, rings, watches and are very friendly and reliable.
NB They can also provide insurance policies through QBE which is great because your personal jeweller can make your ring or item should you lose it as opposed to the insurance company sourcing it from who knows where which is usually the case.

It was the first time i had visited, Alexander Jewellers North Rocks and since then this has been my most preferred jewellery store. The reason for this being is that my ring was completed within 4 hrs as i spent my day looking around the rest of the shopping centre.

I was out buying a birthday present for my sister. I had chose an amethyst necklace and the service i had recieved had completely astonished me and i had left with a smile on my face. So i recommend this jeweller as one of the best out there.

I went there to look at the range of Pandora bracelet and charms for xmas. Very big range, and the knowledge about Pandora was excellent. My partner and I picked out my last gold chain from their last xmas as well.

Bought a Citizen Ecotech watch from them and it's a great piecel Their follow up service and answering any questions I've had after not being able to locate my manual has been excellent

Had a bracelet repaired for my girlfriend. It was done while I waited at the time. When finished it was excellent and fixed completely. Located with a Shopping center with good parking.

Approximate cost: $10.00