Reviews by phili259

This review is for JB Hi-Fi (Southland), Cheltenham VIC

verified email - 26 Nov 2021

Me and my wife are both young doctors and tried to go for Black Friday deals after our shift. We have never been dealt such disrespect and vehemence than when dealing with job hi fi employee and representative Alan. Alan made a point of looking us down repeatedly and going to serve other people, whilst we were talking to him. I presume it may be because they looked well off and wearing designer clothes and are older whilst me and my wife are in our mid twenties, and didn’t have time to look fancy after work. I presumed in Australia we are all treated equally especially when you are already in conversation with the person. He didn’t do this once but three times and his disgust when dealing with us was palpable. We would have got another customer service member but Alan was in our section and was repeatedly not busy, compared to the other staff members even though he kept trying to avoid us.

Thing is me and my wife were willing to spend more than 10,000 because we both needed MacBook pros + go pros + speakers and a new tv. I guess the message is if you’re shopping at jb hi fi and are coming straight from work, make sure you pull out all the cash you’re going to potentially spend and wave it in front of the respective jb hi fi employees face so they can actually treat you and your partner like human beings.

In conclusion Alan’s inability to not judge and do his job as a sales man and representative of jb hi fi ensured that we will never shop here again, as we know the attitude and the pervasive culture. Those who look wealthier and older get served first. The rest well we are just scum. Good to know Alan, good to know jb hi fi.

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