My sister and I flew to the gold coast to visit my Mum, from tullamarine airport.
First they said we did not go on line to confirm our bookings so they charged us another $25 each as the deadline was 4 hours prior to departure, But the plane was three and a half hours delayed, plus the 2 hours they like you to be there which would have given us plenty of time to confirm booking on line.
Second 3.5 hours late with no compensation, no food or drink vouchers...only we hope you enjoyed the experience.....Not!

Approximate cost: $200.00

went in with a cracked moller, only a very young new dentist, she was good ended up having a clean and polish while I was there, and not as expensive I as thought, But I was there a long time...2 hours

Approximate cost: $385.00

friendly customer service, joined us up as casual members and then explained all the offers and specials available, even though they were very busy at the time.
We felt special