Reviews by moniquec158
Do not use 365 Cleaners
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Appalling quality of work by the cleaners & extremely stubborn "customer service" team who do not care about their customer at all.
[Removed name] arrived to my property without adequate cleaning equipment. No mop bucket and only a coles bag with spray and wipe.
Payment required upfront despite paying deposit already.
I paid for 3 hours of cleaning and received 1.5 hours.
Quality of work was awful & cleaners were aggressive & intimidating when I asked them to go inside and clean again. Asked them a 3rd time because it was STILL awful.
Before pictures are 365 Cleaning after 3 attempts.
After pictures are when I cleaned.
I called the business on the day of the clean to explain the aggression and intimidation I had experienced & they rebooked the same cleaners for me again?!
Customer service team difficult to deal with & not empathetic to the situation (lockdown) OR my poor experience with their cleaning staff.
I cleaned the property myself.
Refund or compensation denied on technicalities. Will be seeking advice from 3rd party.