They took my fridge away saying it was one thing broken, after a number of calls to them without being called back I was told, no it was something else.

Weeks pass with no update, then called and told it was "beyond repair" and no use to fix it. I asked for my appliance to be returned and booked in a time. They did not come! I called and booked in another time. They do not come.

After days they call back, said they could now fix it, in fact they had gone against my wishes and started and then informed me the charge is now more than it would to buy a new one!

I said no I wanted it back, I never asked that they go ahead with the repair and I have wasted two days waiting for delivery. We booked it in to be returned. I was then called an hour after they said they would show up, saying it will not be delivered unless I paid a large amount of money, they are refusing to allow me to have my fridge as they had started repairs (after I had asked to have it returned) which was never agreed upon and thus far have taken two and half days off work! They are now refusing to return my goods! They even said they "did not care" that they had wasted my time.