Needed a spare part for an old hand held Black and Decker Dust buster - they had part, and shipped immediately - received in a coupld eof days - back in business - have kept their contacts for old parts

Approximate cost: $33

Front door lock lever (cast) snapped requiring repair - rang Michael - he asked for photos to be sent via text message to access situation, then called me to suggest solution - he suggested I take part to his nearby store, where they could find suitable part replacement, and I could do it myself and save cost of a callout fee - all of which I did - alternative door supplier said I needed to change full lock, cost over $300 (parts not available!!) - used Independent before - always helpful and recommend best option(for me!!) - now listed in my mobile phone -

Approximate cost: $60