I've been going there for about a year for manicures and facials. Facials are great if done by Rima, so-so if done by others. Manicure (shellac) results are good, but to remove the previous shellac they first rough it up with a large emery board. This is ok except when the emery board is going a mile a minute while the manicurist is looking elsewhere, and the board starts cutting into your finger. Also, watch out if you buy products - they may charge you higher than the price sticker on the product, and if you don't notice it at the time they won't refund the difference, even when you show them the product and receipt the next day. It was only a small amount, but this lack of customer service left a nasty taste in my mouth and I won't be going back.