My experience reflects that of RebeccaH3. I engaged Expression Landscapes to perform excavation, concreting, paving and other works in the garden. I paid for materials and labour in advance. Almost one year later and the works have not been completed. What was my forecourt is now a hole as is the lawn area. Excavated materials have been left in a pile outside my front door. My calls are not answered or returned. Ditto SMS and e-mail. Countless promises to "finish the job next week" amount to nothing. My garden area is a quagmire when it rains and to this day remains an eyesore and unusable as a living or entertainment area.

Approximate cost: $17,000