I have been a customer of Tumi for must be nearly 10 years. They are brilliant at their craft but what I love most about Tumi is the atmosphere. Both Renato and Louisa lead a very empowered and positive team. There is no obvious bitching or niggling at each other, which until visiting Tumi, I had struggled to find. It's a very warm and welcoming environment. When I first attended, my hair was a mess, bleached and in a really bad way. I'm now very proud of the health of my hair, and wont let anyone else touch it. Thanks team Tumi, love your work! xxx