I would NEVER recommend this company! They turned up late, over charged us, insisted on taking the payment before they had completed the job, ignored our requests/instructions, we were unable to find anything as they did not listen and chose to confer in Indian even though they spoke fluent English. They took stuff that I told them several times to leave behind for the hard rubbish collection but left other things behind that we needed! I specifically told them not to take the small things like the screws for the beds - instead they packed everything into umarked boxes and we were unable to locate the bed parts, therefore having to sleep on mattresses on the floor for 2 nights running . After moving house - not acceptable. I paid extra for a 3rd person - he did very little and 'coordinated', sitting around for a lot of the time. When making the initial booking, I asked why it was so expensive - I was advised that I would be receiving a QUALITY service with highly trained and experienced removalists. Instead we got a 21 year old from India who was very nice but had been in Australia for 1 month, had no prior removal experience and was getting paid $12 per hour. I paid $145 per hour. No Tax File number and no police checks! Another worker was 23, Indian, has been in Australia for 6 months and again - no prior experience. Then there was the 'leader' - lazy and rude who barely lifted a finger to help. He has been with the company less than 3 months. I have moved 11 times and my things fit inside the truck and with only 1 trip. Yesterday - they apparently HAD to do 2 trips and messed around a lot with unimportant things. Once they were paid, they obviously wanted to get finished as quick as they could and it all went further downhill from there. I was charged almost $500 more than what I have previously been charged for the same amount of things and within a shorter distance!

Moving is stressful enough without this sort of shoddy service and I would advise everyone to steer clear! If quality and exceptional service actually meant very poor and unprofessional then they were amazing!!

Approximate cost: $1058