My venetian blinds arrived but unfortunately 3 of the 5 were damaged in transit. Sometimes you can tell more about the integrity of a business and their staff by how they deal with a problem. Oz Blinds product is great, my blinds fit the spaces and have an extremely professional finish and at a reasonable price. Your customer service is A1 especially in dealing with my problem. You already have 1 further purchase and 2 referrals via my recommendation