Went to Chelsea Heights maccas today with grandchildren. Ordered banana bread asked that it not be toasted. Ordered hot drink, chips and banana bread. Asked that drink to be made extra hot. Went to coffee counter to collect order and felt banana bread extra hot. Said to the older woman behind the counter I requested the banana bread not be toasted. She snatched the bag and tossed it with force in the rubbish. I have dealt with her before , very aggressive, rude and definitely no customer service skills. Refused to make drink hotter than luke warm. Chips were just warm and dried up. Don’t waste your time and money going there