First and last time I ever shop here. Bought $100 worth of stuff and my dogs didn't like 2 of the toys. Tried to take them back and get something else (even for 1/2 the price I had paid. But apparently there is a "policy" (that I couldn't find instore) whereas you cannot return them because they "have marks". How are we supposed to see if the dogs like them or not? Mine never played with them and the "marks" were only because they had been on grass for them to sniff them!!! No worries! Have sent them to a rescue organisation.