Reviews by jime723

This review is for AMP Bank, Parramatta NSW

verified email - 27 Jun 2022

My business savings account was closed, without my permission or without informing me. I've contacted AMP on
multiple occasions via phone and email - as they have no branches - and was repeatedly given incorrect information by various agents about what had happened to my funds and how I could retrieve my funds. I am asked to fill out forms that I
already completed upon opening the account, I am told to email the forms, then after weeks of no news, I call up to hear the forms need to be send via post. After more weeks of no news, I am told I need to fill out some other forms etc. Long story short, I have been trying to get my funds back for the past 6 months and haven't gotten anywhere. The bank does not even get back to me. This is unacceptable. I feel I am dealing with scammers, not a financial institution. I do not know where my funds
are and when (if at all) I will receive my funds back.

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