Reviews by jessica-b802

This review is for Parties Online, Sydney NSW

verified email - 10 Oct 2018

Do not order online from this company! I ordered items for a party and the items were not delivered for 6 days even after paying for express shipping! The items were not dispatched for 2 days after ordering and paying for express delivery. When I spoke to staff regarding the order they informed me that the item was out of stock when I purchased it and it would but it was ok as they just recieved there stock and had shipped my item and I should receive it on time and if I didn’t just refuse delivery and they would refund me when the item was returned. This was a lie. I did not receive products and their customer service refused to refund my money even though they have all products returned. Extreemly disrespectful emails from their customer service team and not what I was told over the phone by their staff. I also had to buy the products again from another shop in time for the party.

All in all no product and no refund. Save your money and shop somewhere else!

Approximate cost: $98

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