I actually believed I was dealing with a professional organisation until it came to delivery. Email after email went unanswered with me in a house in South Australia with nothing, not a stick of furniture, no bed, blanket, nothing! One email did arrive asking me to update my address but no indication of a delivery date, no explanation given as to where my load was. Finally, today after me posting a message they stirred their stumps and gave me an address to contact them. Shortly after the manager of the Albury/Wodonga facility did phone me with a date, 22nd Dec!!! And why is it going to take so long, well Adelaide are busy and Peterborough is a long way!!! Did the manager not factor these two issues into the equation when he gave me the quote and gave me the assurance that I would be promptly contacted (which never happened) regarding a timely delivery and did I not pay for the delivery all the way to Peterborough?

I suggested that they should pay for alternative accommodation for me, that sadly was never addressed, so I shell out for meals, pillows, blankets, mop, bucket, broom etc which I simply cannot do without.

Do not deal with these people, they have no concept of customer care, they promise the earth yet fail to deliver.