I found Fer when I was looking for an organic based Keratin treatment which hardly anyone offers. Fers price for the treatment was cheaper than any other Salon and did she did an amazing job. Recently my regular Hair Dresser changed salon so I decided to get Fer to cut my hair. Amazing! The best haircuts (I've had two so far) I reckon I've had in 10 years. Very talented lady! I'm in Malvern and Fer's in Carlton so I travel across the city to get to her every 3 months and I'll keep going back as long as she'll have me.