I will never deal with this Company again. They sent my order with parts missing, it was a different model phone to what I ordered and I also believe it to be a second hand item even though is was advertised as new. There was a long delay in processing my order in the warehouse and the business tried to put the blame back on me for living in a regional area (where I live has nothing to do with taking nearly 3 weeks to process an order in a warehouse before it is even sent to be delivered.) Every time I tried to communicate with them they took at least 24 hrs to reply. I am thankful I paid with Pay Pal and was able to put in a claim through them.