I am so disappointed with my recent experience with a GP at KRMC. I have been a patient at KRMC for around 3 years and have had plenty of negative experiences with them (such as waiting over an hour after my appointment time, GPs dismissing serious concerns I've had about my health stating they "don't have time to deal with it" during the appointment time, being turned away at the door when I had chronic sinusitis because I couldn't prove that I didn't have COVID, and so much more). I haven't yet complained until today.

I had a telehealth consult yesterday with Dr Bharat Jain. I told him I couldn’t come in due to my flu like symptoms (and after being turned away at the door previously, I have since learned to just book a telehealth consult instead). I told him I've had a flu for over 3 weeks and am not getting better, if anything, I've been getting worse. After explaining in detail every symptom I have, he said, "If your chest is tight, you should go to emergency at the hospital." I explained that it's not tight like when my asthma is flaired up, it's because I've had a chesty cough for over 3 weeks. He repeated, "If it's that bad, you should go to emergency at the hospital." I asked if there were antibiotics I could take (which I have been prescribed over a telehealth consult for a past chest infection), and he said again, "Since you have a tight chest, you should go to hospital."

Obviously I am still incredibly unwell as of this morning and have no way to combat my illness or symptoms, other than to go to the emergency room at one of the many short-staffed hospitals, struggling to find beds or timely care for patients. This was Dr Bharat Jain's only solution to my flu; to take my non-emergency health concerns to emergency care.