We were very excited to hire IntoBlinds for our new office blinds install. We had 4 representatives from the company visit our offices prior to the install day, after a 4 week wait & nearly $4000 payment, the install guy arrived & said he could not install the blinds as there were desks in the way. We have 5 x 4.5m wooden desks. We would need an army of strongmen to move these desks which are all pre-fitted with cabling & electrics running through them. The install guy would not contemplate standing on these enormous desks to install the blinds & none of the 4 representatives from IntoBlinds who visited our offices prior to the install date mentioned that we would need to move these enormous desks out of the way. I then had to organise another install person (who was able to stand on a desk) to install the blinds which cost us an additional $900. Trying to then get in touch with IntoBlinds customer service after that was not easy. I emailed, rang, left messages, I was told I would receive phone calls back & didn’t, I had to constantly chase them to respond to me. It would have taken twice as long to get rectified if I had waited for them to call me back. IntoBlinds offered us a measly $320 credit & waived all responsibility. We finally got the blinds installed roughly 6/7 weeks after the original order. If you want my opinion - Stay away as any problems with the order or install will be up to you to clean up & they will not be interested once the money is in their account.