A few months ago my 1999 Falcon met with a post at Macarthur Square and had 3 long ripples along the front passenger side door, as well as scrapes on the rear door and both bumper bars and a dent on the right wheel arch. There was also rusty damage on another wheel arch from a previous encounter. If I claimed insurance it would have been written off, so I paid for the repairs myself. On 15 Dec I took it to Medicar at Campbelltown, just for a quote. I'm used to having to wait weeks for insurance mobs to approve repairs so was surprised when they were prepared to take it immediately. I had shopping to do and needed to empty the car so I dropped it back there later the same day. Got the car back 24 Dec. It is beautiful. They repaired all the damage they were asked. As far as I am concerned they went above and beyond, the colour match is perfect, they even made a bird dropping mark disappear where I had not been able to remove it for about 10 years. There had been a small gouge out of the rear bumper bar where the trailer got too close to jackknifing while I was reversing one time many years ago. It took me 2 days to realise it wasn't there any more. Lots of little things repaired. That attention to detail means a lot to me. Even my better half says we don't need a new car now - we have this one.

Approximate cost: $3000

I have been using Westgas since November 2001 when my '99 Falcon AU needed its first 40k LPG gas service. Well, the Falcon is approaching 20 years of age and I still take it to Westgas for all repairs and servicing. Mark is still running the place with "the boss" taking care of the front desk area.They are exceptionally friendly, the service is great. I don't know how prices compare with others, but for the way they treat their customers and the quality of their service and after sales service, I don't need to know. I have absolutely no reservations about giving them an "excellent" rating.