Heather was an absolute pleasure to deal with. My dress needed to be taken from a 16 to a 10 and had a lot of detail & embroidery as well as straps and a high back and she did an amazing job! Before going to Heather I was skeptical it would be able to be done but the dress fit me perfectly once she worked her magic. She was friendly and welcoming at every fitting as well. I will be recommending Heather to everyone.