Excellent customer care & service, excellent courtesy and integrity with work.
Peter Goddard worked on my house as if it were his own property.

G'day Termite King (Peter & Vanessa), it is very rare for me to write a testimonial; you really have to be good at what you do to get a testimonial from me.

Recently I had a severe termite infestation at backyard shed so I called in for three pest control quotes from franchise companies.

During the quotation the three big franchise companies simply did not seem to know what they were doing. Firstly, they just took too long to just come and see the problem.

And when they finally were at the property they looked quite armature pretending to know what the problems were. All they did is walked around the property here and there looking and commenting at other unrelated items, and also I was getting some misinformation from them, the list was endless.

Even during their chemical recommendation they did not even discuss with me the harmful side effects of the ones they wanted to apply, simply because it is cheaper for them and the can make the profit out of me!

I just could not trust what they were talking me through.

Finally, their quotes were over the roof prices, and on top of that they were charging me so much more to do other pests (ants and cockroach treatment).

I really was losing hope on finding someone who really cared about their work and knew what they were doing, it was not until I got hold randomly of the internet Termite King's contact.

Why did I contact Termite King?, it was because I just couldn't have trust with the franchise companies and decided instead to try out a family owned and run business.

Right from the first telephone conversation with Peter and Vanessa (Termite King) I knew I found who I was looking for my pests problems.

I have been really, really impressed with the level of information about the chemicals Termite King have knowledge on and how to use these chemicals effectively. And Termite King also explained to me clearly on how termite nests are formed and the possible locations of the nests, and how to detect they using electronic detection system, and where the chemicals should be applied.

They also had the courtesy to discuss on the ants and cockroach problem at the property, and how the various chemicals will work on these Pests (termites, ants and cockroaches).

On top of that Termite King's customer service was excellent, and knowing that I had a serious termite issue they still managed to schedule in an urgent visit to the property within their already fully bookings and start the preliminary treatments.

Termite King worked out to be much cheaper than the other three franchises, and I could rest assured that the problem was now in the right hands.

Termite King proved to me that they really cared about their customers, and they are not there to rip clients off.

Termite King know what they do, and know how to do it, and they work hard with honesty as if it is their own property they are taking care of.

Since the first visit by Termite King, I have also had Termite King recommended on other pest problems and they have delivered excellent job and at very affordable prices.

Its been several months now, and I can clearly see the pests treatments have worked.

Termite King, you have made me your loyal customer and I will certainly recommend your services to others.

submitted on behalf of Dhruv Dutt, Balga WA