I picked up 2 car seats for for my twins today. Upon install noticed scuff marks on one of the seats and asked if it was a display model. Upon being promised it was new, I was still unconvinced. I drove home annoyed that I was made to feel like a fool 25 weeks pregnant too!! Then I noticed the 2 car seats are different, different head rests, different fonts on the brand writing etc. I went back to ask what was going on. I got told over and over that they are still the same. As you could appreciate I wanted them to match for my twins. [Removed name] did not apologise or offer any compensation. Just said we could order more and we could come back. I was then furious, feeling really cheated so I asked for a refund and left. Iv since found he was selling really old models for the same price across the street. [Removed comment] Not happy. Highly DO NOT recommend.