On 5/7/20 over 3 months ago I ordered and paid for a Samsung TV from you and was advised of an August delivery date. On the scheduled delivery date I hadnt heard anything so I called the assistance line to be told the Redfern warehouse had been quarantined for an unspecified period although 2 weeks was mooted. I was told I would be advised on the new delivery date. I hadnt heard anything so at the beginning of last week I called again to be told the item would likely be delivered at the end of the week. The week passed and I still hadnt heard anything so I just rang again to be told the item was not in the warehouse and they would have to check with Samsung to see when more TV’s would be delivered. WHAT????? They've have had my money for three months. How many lies have they told me? The quarantine? It would be delivered last week? They dont even have the TV you’ve clearly sold it to someone else.

Your conduct is corrupt and akin to criminal. Over the years I have bought a number of items from you. NEVER again.

I have waited for three months, lost interest on the money. They are crooks and thieves. By the way I wouldn’t have found out had I not rung today. They shouldn’t be in business.

Approximate cost: $1843