I have used Fragile Removals twice now, once to move my piano from Perth to regional Victoria (which went smoothly) and most recently to move all our belongings from Victoria back to Perth. Overall we are happy with our experience - could not speak more highly of the 2 removalists we dealt with in Sale, Vic, they were very professional and careful. The two in Perth required more training as they had obviously not moved a piano before and caused some minor damage to the doorway. We were also missing one box. However, customer service was excellent in rectifying both of these issues promptly. Thank you Fragile Removals!