Reviews by craigt599

This review is for Wyndham Vet Clinic, Werribee VIC

verified email - 30 Jan 2020

Worst Experience EVER! Our dog was diagnosed with Lymphoma, we booked him in for surgery for a biopsy and we were given a cost estimate. When picking him up that afternoon, the bill for surgery and pathology was 40% more than the quote. Explanation was a second lymph node looked swollen so they removed some for a biopsy. Results come back showing that the surgeon took out a piece of salivary gland instead of the lymph node. This meant we could not get any results. Now we have to go to another vet to undergo another biopsy ($1k) or full screening ($2k) to understand the extend of the cancer. Wyndham Vet refused to refund the extra charges for their surgeon error. Over and above this, their communication, empathy and care throughout this process has been deplorable. All of this from a vet that we have trusted with our 2 "children" for the past 2 and a half years. DISGRACEFUL!!!!

Approximate cost: $2000

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