Reviews by bs215

This review is for Ginninderra Medical & Dental Centre, Belconnen ACT

verified email - 09 Feb 2022

Do not *EVER* visit this medical practice as a walk in patient. Due to the deplorable rules (apparently from Medicare) you can't get a telephone appointment unless you've been there in the last 12 months. So I went in as a walk in patient. The receptionists are nice enough but are asked to lie about the wait times. It was 4hours and 41minutes to see a doctor and that was only because someone cancelled and I could get an appointment (I was initially told 1 hour, then it was upped to 3 then it upped to 5 throughout them talking to potential walkins). ONLY ever book an appointment. There's no sense of urgency from any of the doctors. The one I saw straight up lied when I asked them directly if they see anyone from the walk in list (I know for a fact that the top of the list hadn't moved in the past 1.5 hours) and then he said I was (paraphrasing here) a queue jumper for getting an appointment. If you miss your name being called inaudibly, inaccurately and muffled from behind a mask you go to the back of the queue. There's no power plugs to be able to charge your phone. There's nowhere at all for any type of food unless you bring it in. It used to be bad when they *were* actually doing walkins and now it's just terrible.

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