I ordered a camera, spare battery etc. The price was good, and shipping to Australia quick. Delivery by Toll was missed, and I had to drive a fair way to retrieve goods from Toll. Toll tracking included 2 "phantom deliveries" (after a real attempted delivery) which they admitted were just scans taken at their warehouse. Not everything I ordered was delivered, as apparently 2 items were out of stock. I contacted becextech to ask for a refund for the missed items, which, to their credit, was promptly delivered, with a minimum of fuss