Reviews by bride-d

This review is for Le Montage, Lilyfield NSW

verified email - 25 May 2017

Do not recommend for weddings at all. The staff who create your package are so kind and warm and helpful! But as soon as you sign the contract you're reassigned to some really useless people who don't return calls. A week before my wedding I was trying to contact my coordinator to change some details (size of stage) and she told me she was unavailable until the week after our wedding!? I called about 20 times and sorted it out with reception staff who told me that I needed to pay 100 to reduce size of stage. They would not accept payment over phone and wanted cash only. They threatened that if the fee was not paid by 9 am on the day of my wedding that they wouldn't open the door for my guests ( even though I had paid for my event 30,000 in full already). My mother had to run to Le montage on the day of our wedding before 9 am and pay this stupid 100 cash fee.

Also, I had my photoshoot interrupted on the night of my event by manager asking me to pay a 200 Fee to keep our cake In The fridge!!

My husband and I were shocked that they take $30,000 + from you and then stop you on the night of your wedding to see if you will pay 200 for the storage of a wedding cake in their fridge.

What a shame Le montage. You need to work on your values - kindness and respect.

Special Offers