Reviews by ashleyp224

This review is for Cabrini Hospital, Malvern VIC

verified email - 03 Jan 2024

Ignored because doctors were finishing soon and didn't want another patient

I will not come here again. My mother had a fall and cut open her leg badly early in the morning. I looked up the closest emergency room which was Cabrini so we headed there ASAP. It was around 6:30am when we arrived there was no one in the waiting room. When my mother initially saw the staff and was notified there was a $500 fee because it is a private hospital, we figured considering there was no one else there at least she would be seen soon so it would be worth not going to a public hospital.

We then waited for over 2 hours in the waiting room, with not another person there, before someone finally saw my mum (around 9am) and was told it is because we came around the doctors changeover time.

The doctor after seeing my mother advised that he needed to see her again within a week. My mother advised that wouldn't be possibly because her daughter was getting married out of town and she wouldn't be in Melbourne. He advised to come back a few days later when she could. Upon arriving for the follow up appointment my mother was advised it would be another $500 because she didn't come back within the recommended timeframe.

We could have seen another doctor for a lot less if advised this earlier.

Approximate cost: $1000

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