I was impressed with the way my enquiry was handled at the counter. My laptop had refused to start and I needed advice on what to do, i.e., if anything could be done. The owner took it, connected a display to it and advised me of what options there were and the likely costs. He also provided recommendation on brands to consider if I decided getting a new laptop was preferable. For his time and expertise he refused to let me pay him. I was very grateful and would certainly recommend GMC.