Reviews by anthonys232

This review is for BecexTech Australia, Point Cook VIC

verified email - 29 Jan 2017

I bought an LG G3 phone from this company in November 2016. Two months later the phone died while I was listening to music and would not restart. I took it to a mobile phone shop and they opened it and said it was a refurbished phone, which surprised me as the company claimed it was brand new. They said this often happens with refurbished phones. I contacted BexTecxh by email and [redacted name] told me to send the phone in to them by post, which I did believing it would be repaired as per their one year warranty. It arrived in Melbourne at their office two weeks ago according to Australia Post tracking, but BexTech claims it never arrived, which is obviously a lie as Australia Post records it as arriving. I have not hard back from them since then. I do not expect either a refund, a replacement, or a repair, and will buy my next phone, and iphone SE, direct from the Apple shop in Robina. Also, all the photos I took on the phone are now gone too. DO NOT BUY FROM THIS COMPANY (bextech) AS THEY SOLD ME GOODS WHIHC ARE REFURBISHED, NOT NEW, AND ALSO DID NOT HONOUR THEIR ONE YEAR WARRANTY PERIOD. Buy from them at your own risk.

Approximate cost: $315

Special Offers