I have already recommended Hanrob to all my friends with pets. Firstly it is comforting to see the security and safety provided with the gates, fencing and pinpad entry after dark. Then there is the welcoming environment of the reception area and the warm professional welcome from all the staff. The facility is immaculately clean and modern. I have even used Hanrob to look after Belle while I have had carpets cleaned at home, not just for holidays. But what I really appreciate is the feedback slip provided after the stay. I can tell by the language used that the person writing it has taken time to get to know know and really care about my darling cat Belle.