I originally asked for a quote on front and rear security doors and security screens for the windows. The quote seemed reasonable and we had the work completed. However on installation the security screens were ordinary flyscreens. We were informed it would be an extra $4000 for security screens. This could have been a miscommunication perhaps but was disappointing. Make sure you know what you are being quoted for.
The doors are good, and installation done well.
One glitch was on opening the rear door once it snagged and locked me out of the house, the door being slightly askew. If I hadn't had a key with me I would have been in trouble.
On ringing the company they said they could come out to fix in four days time. When saying it would have to be sooner as the door was locked & couldn't be opened the woman said 'Now your upsetting me'. Very strange customer service.
They attended next day and there was no serious problem with the door.
My review for the doors would be 4/5, for customer service 2/5.