Reviews by alexs942

This review is for Mizuya Japanese Restaurant And Karaoke, Sydney NSW

verified email - 19 May 2017

Despite the supposed "automation" of service, the actual tech stuff it is equipped with is one of the most pitiful and dilapidated pieces of trash you may find around.

Attempts to navigate the menus will freeze you out for half minute in response to any press of the button and quite often you simply wont be able to order what you want because you can see it but cant choose it, as those pieces of junk they call touch screens are simply completely depreciated over years (if not decades) of use and are on the brink of failure.

A request to change the table resulted in response that "all our screens are like that!", so no swap over was granted. Minuscule portions for overblown prices? Ok, fine, even though the place itself, all qualities combined, isn't in the upmarket or even mid-market weight category, let this one go.

Not being able to choose what we wanted, simply ordered some tea and something small we were able to press, with a plan to leave for some place where we actually can choose what we would like and not what the crazed computer permits.

Now wait a minute, that was below $20, so no card payment for you you cashless junk! Only CASH! Suggestion to simply through a buck or two on top of the bill to cover whatever their expense and get it over with with an Amex or a Visa was met with a blank stare and a quick grab of one of our IDs so we wouldn't escape while they send us on an errand to grab and deliver what they want for THEM [redacted]