We just brought a new plasma tv, when we got it home and set it up we had no picture. I called and explained my problem i was given a rough costing based on the information i provided. and an appointment was made. I received a call about 20 minutes before they arrived, they gave me a fixed price quote and explained to me what they were proposing to do to fix my problem. They tuned my tv after they put up my new antenna and i even received a follow up phone call the following day. Service, price and the advice was on the mark. I must say it was a pleasure doing business and i would highly recommend it you are in need of a new antenna dont do anything until you at least give these people a call.