I've been coming to simply brow and lashes for almost a year and have tried a few different beauticians and Nancy is the best! I'm never disappointed after leaving.

If I could zero stars I would. Couriers Please is undeserving of even one star. DO NOT USE THIS COMPANY!! AVOID AT ALL COSTS!!

I booked a Domestic Priority (3 business days - extra charge) parcel to rural NSW from Melbourne. To make this easier to read, here is a list of issues I've had (note: the parcel still hasn't been delivered after 2.5 weeks).

1) There is no place on their website that states that they will forward parcels to other freight companies if they do not service that area (they claim they service all of Australia)

2) Th e forwarding company has never received a connote or the parcel

3) As I am in Melbourne and the receiver is in NSW apparently the Melbourne team cannot answer any of my questions and only correspond with the Sydney team via email. Hence, when I call they always say "we're waiting on an update from the Sydney team"

4) When there is no update they promise they will call me back before COB with or without an update - this never happens. Even supervisors have promised a call back but never do.

5) After 2.5 weeks (2 weeks overdue) they still cannot find the parcel (large box with $10k goods inside it) - the tracking shows it has been in the Sydney depot from 2 weeks ago

6) Both the receiver and I have spent a few hours on the phone with no resolution

7) They can't seem to get my name right even though I spell it out to them every single time (note: I have a common name which is 4 letters and easy to pronounce)

Yes, they may be cheaper than other companies but they are incompetent and I would happily pay $50 more for a reliant service like StarTrack or Toll.