All the staff are very friendly and have a good chat during you appointment. Wax is always a comfortable temperature, and the whole things is generally quick and not too painful.

Only disappointment is that quality of the wax seems to vary between staff members. Some of them seem to want to just get it done as quickly as possible, and don't bother to take the time to make sure they have plucked the strays & neaten up when doing bikini waxes.