Reviews by 741b5d5a

This review is for BecexTech Australia, Point Cook VIC

verified email - 09 Jan 2018

>>>>>>>>>>>>>Warning, fraudulent activities here<<<<<<<<<<<<<<<
website: /www.becextech.com.au

BXT International Limited (BXT International) (Hong Kong CR number 1440086)
http://registers.accc.gov.au/content/index.phtml/itemId/1204776

On 22/12/2017 I had purchased a camera, lens, mobile and accessories from BecexTech. As of today, I have only received the camera and lens. The accessories are missing and the mobile sent was used and faulty. As I desperately needed a phone I had to paid $400 to repair my existing cracked mobile, hence I have no use for another phone, nor do I want a faulty used phone.

As of today, BecexTech have ignore my request for a refund and insisted that they have done nothing wrong. Will be reporting them to fair trading, ACCC and any other legal bodies where appropriate. Please walk away from this unethical business and tell others not to shop from them.

As per 87B Undertaking - BXT International Limited - signed 12 December 2017,

> BXT International undertakes that for all products advertised for sale on the BecexTech website which are not new for the main headline description to start with “REFURBISHED” OR “USED”. And not "Special Price Renew Samsung Galaxy S7 32GB 4G LTE" as was the case with me.

> BecexTech Australia has admitted that it has contravened the Australia Consumer Law in the way that it described its products and responded to requests for refunds. BecexTech Australia have misled me into purchasing a 'used' product believing it to be 'new' and genuine.

> Under the Australian Consumer Law, consumers are entitled to choose to receive a full refund of the amount they paid for a product when that product failed to meet the consumer guarantees. For my purchased order of $6,371.50, which included a camera, lens, mobile and accessorises, I have only received only the camera and lens. The accessories are missing and the mobile received was 'used' and faulty.

> As per court enforceable undertaking, BXT International Limited are to provide the shipping cost for the return of faulty goods. Therefore, I expect a refund of purchased price $6,344.95 + return shipping $26.55, total $6,371.50.

Approximate cost: $6344

Special Offers