Reviews by 546485dd

This review is for Gadget Hospital Surfers Paradise, Surfers Paradise QLD

verified email - 21 Jul 2020

Stay away!!!
This guy should not be in business! I took my laptop in 3 months ago and after being run around, phone calls not returned, visiting multiple times and promises of a few more days, still "didn't get around to looking at it."

The whole business is so unorganised. Every time I go in I have to explain who I am and what I'm waiting for.

It took them a month to even look at my laptop and then realised it needed a part that would take 2 weeks to arrive. Apart from a phone call on the day they realised they needed a new part, I had to chase them for updates. I called on two occasions and both times was told he'd call me back in 30 minutes. He never did.
So to get any answers, I had to go in to the store and each time there was an excuse why it wasn't done yet and to come back next week.

So today was the last straw. I just took back my laptop and will have to find somewhere else to fix it now.

Disgusted and appalled at this whole experience. You've been warned!

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