Well, I am shocked!
I have never experienced such a 'matter of fact' response from a business in all my life. To be told that the company is "not interested in performing some works on my existing central heating system, because something may go wrong" is the most amazing response I have ever received! When I ask to speak with someone else I am informed "this is what the General Manager said" what sort of a response is that? Even after informing the caller from ColdFlow that the Technical Services Manager from the Manufacturer Seeley has been out and inspected the relatively new unit and stated the alterations to my system can be done with ease, I am informed "they are not interested"!! With that sort of attitude and that I had to follow up on my initial email to their company with a secondary one to elicit a response I'd be thinking twice about using or recommending ColdFlow for anything. I guess you reap what you sow!
I am still reeling in disbelief at this response from Coldflow
Go elsewhere if you're wanting service