Not only was the lady rude from the moment I walked in but she proceeded to drown my hands in alcohol, my already obviously weak nails were stinging. She didn't stop there. After applying the chrome powder by vigurously rubbing it in and taring my cuticles she then poured more alcohol onto it, I was in so much pain I was almost crying I couldn't do the led light so the nail polish is all coming off and messy. I had to beg them to let me leave. They made me pay and didn't offer any apology or anyway to rectify the situation. I am in so much pain and my nails looks horrible and I can even have them redone. 2 days before Nye as well, I am devestated. Worst experience ever.